Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you are not pleased with your results, we offer returns under the conditions below.
Returns
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Returns are accepted within 30 days of delivery.
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To be eligible for a return, the item must be:
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Unused
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Unopened
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Still sealed
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In its original packaging
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In a resellable condition
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Any item that has been opened, used, tampered with, or is not in a sellable state will not be eligible for a return.
Non-Returnable Items
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Opened or used products
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Items that are damaged due to customer handling
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Clearance or final sale items (if applicable)
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be issued to the original payment method within 5–10 business days.
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Original shipping costs are non-refundable.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service, as we are not responsible for lost returns.
How to Start a Return
To initiate a return, please contact us at info@skinliftpro.com with your order number and reason for return.